Make sure you have an ELEGRP Home account, and that your devices are properly set up in the app before attempting to connect to these platforms.
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Does this device record power consumption? (ELEGRP Matter Smart Plug: MP10)
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How long does the pairing mode last for a smart device? (ELEGRP Matter Smart Plug: MP10)
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How can I reset the device? (ELEGRP Matter Smart Plug: MP10)
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Can I install the smart device in a damp or wet location? (ELEGRP Matter Smart Plug: MP10)