1. Verify that the connected load does not exceed the rated power capacity of the smart device.
2. Disconnect the load wire only (keep the other wires connected) and turn on the power. If the noise persists, it's likely originating from the load itself, and you should consider replacing the load device. If the noise stops, it suggests the issue is with the smart device. In this case, please reach out to ELEGRP's customer service for further assistance.
Was this article helpful?
-
YES
-
NO
0 out of 0 found this helpful
Thank you for your feedback
Have more questions? Submit a request
-
Does this device record power consumption? (ELEGRP Smart Rotary Dimmer Switch: DRS10, DRS30)
-
Why do I need to set minimum brightness? (ELEGRP Smart Rotary Dimmer Switch: DRS10, DRS30)
-
What are the compatible bulb types and their max load for the smart rotary dimmer switch DRS10 / DRS30?
-
Can I use the smart device with non-dimmable LED bulbs? (ELEGRP Smart Rotary Dimmer Switch: DRS10, DRS30)
