1. Verify that the connected load does not exceed the rated power capacity of the smart device.
2. Disconnect the load wire only (keep the other wires connected) and turn on the power. If the noise persists, it's likely originating from the load itself, and you should consider replacing the load device. If the noise stops, it suggests the issue is with the smart device. In this case, please reach out to ELEGRP's customer service for further assistance.
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How to add ELEGRP smart devices to apps including ELEGRP HOME, Amazon Alexa, or Google apps?
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If there is a power outage, will the smart device be powered on after the power comes back on?(ELEGRP Smart Wi-Fi in-wall Outlet: RRN00, RRR00)
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How long does the pairing mode last for a smart device?(ELEGRP Smart Wi-Fi in-wall Outlet: RRN00, RRR00)
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How can I reset the device? (ELEGRP Smart Wi-Fi in-wall Outlet: RRN00, RRR00)
