Sorry, this device only works with 2.4GHz WiFi network. If your router supports both 2.4GHz and 5GHz dual band, ensure they have different SSID names or disable the 5GHz band in your router's setting.
Was this article helpful?
-
YES
-
NO
0 out of 0 found this helpful
Thank you for your feedback
Have more questions? Submit a request
-
How to add ELEGRP smart devices to apps including ELEGRP HOME, Amazon Alexa, or Google apps?
-
Does this device record power consumption? (ELEGRP Smart Rotary Dimmer Switch: DRS10, DRS30)
-
Why do I need to set minimum brightness? (ELEGRP Smart Rotary Dimmer Switch: DRS10, DRS30)
-
What are the compatible bulb types and their max load for the smart rotary dimmer switch DRS10 / DRS30?