The smart device is compatible with 2.4GHz Wi-Fi networks. If your router supports both 2.4GHz and 5GHz, ensure they have different SSID names or disable the 5GHz band in your router's setting.
Was this article helpful?
-
YES
-
NO
0 out of 0 found this helpful
Thank you for your feedback
Have more questions? Submit a request
-
Does this device record power consumption? (ELEGRP Matter Smart Plug: MP10)
-
How long does the pairing mode last for a smart device? (ELEGRP Matter Smart Plug: MP10)
-
How can I reset the device? (ELEGRP Matter Smart Plug: MP10)
-
Can I install the smart device in a damp or wet location? (ELEGRP Matter Smart Plug: MP10)
