Can I use the smart device with a 5GHz Wi-Fi network?(ELEGRP Smart Outdoor Plug: PQR11, PQR21, PQR22, PQR10, PQR20)

July , 2024

The smart device only supports 2.4GHz Wi-Fi networks. If your router supports both 2.4GHz and 5GHz, ensure they have different SSID names or disable the 5GHz band in your router's setting. If the connection is still unstable, try moving your Wi-Fi router closer to the switch or check for any physical obstructions.

Was this article helpful?

  • YES

  • NO

0 out of 0 found this helpful

Thank you for your feedback

Have more questions? Submit a request

Topping