What should I do if I experience difficulties connecting the smart device to my home Wi-Fi network? (ELEGRP Smart Rotary Dimmer Switch: DRS10, DRS30)

July , 2024

Ensure your Wi-Fi network is 2.4 GHz, as the smart device may not connect to 5 GHz networks. If your router supports both 2.4GHz and 5GHz, ensure they have different SSID names or disable the 5GHz band in your router's setting. If the connection is still unstable, try moving your Wi-Fi router closer to the switch or check for any physical obstructions.

Was this article helpful?

  • YES

  • NO

0 out of 0 found this helpful

Thank you for your feedback

Have more questions? Submit a request

Topping