Ensure your Wi-Fi network is 2.4 GHz, as the smart device may not connect to 5 GHz networks. If your router supports both 2.4GHz and 5GHz, ensure they have different SSID names or disable the 5GHz band in your router's setting. If the connection is still unstable, try moving your Wi-Fi router closer to the switch or check for any physical obstructions.
Was this article helpful?
-
YES
-
NO
0 out of 0 found this helpful
Thank you for your feedback
Have more questions? Submit a request
-
Does this device record power consumption? (ELEGRP Smart Sensor Switch: SSS10, SSS30)
-
Can I use the Smart Sensor Switch to control high power devices? (ELEGRP Smart Sensor Switch: SSS10, SSS30)
-
Can I use this device to control smart bulbs? (ELEGRP Smart Sensor Switch: SSS10, SSS30)
-
Can I use this device to control fans? (ELEGRP Smart Sensor Switch: SSS10, SSS30)
