During the setup of new smart devices, you should connect your mobile phone to a 2.4GHz Wi-Fi network. After the devices have been successfully added to the App, you can switch back to using the 5GHz Wi-Fi network.
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How to add ELEGRP smart devices to apps including ELEGRP HOME, Amazon Alexa, or Google apps?
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Does this device record power consumption? (ELEGRP Smart Sensor Switch: SSS10, SSS30)
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Can I use the Smart Sensor Switch to control high power devices? (ELEGRP Smart Sensor Switch: SSS10, SSS30)
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Can I use this device to control smart bulbs? (ELEGRP Smart Sensor Switch: SSS10, SSS30)
