During the setup of new smart devices, you should connect your mobile phone to a 2.4GHz Wi-Fi network. After the devices have been successfully added to the App, you can switch back to using the 5GHz Wi-Fi network.
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How to add ELEGRP smart devices to apps including ELEGRP HOME, Amazon Alexa, or Google apps?
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If there is a power outage, will the smart device be powered on after the power comes back on?(ELEGRP Smart Wi-Fi in-wall Outlet: RRN00, RRR00)
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How long does the pairing mode last for a smart device?(ELEGRP Smart Wi-Fi in-wall Outlet: RRN00, RRR00)
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How can I reset the device? (ELEGRP Smart Wi-Fi in-wall Outlet: RRN00, RRR00)
