Ensure that the switch is properly connected to Wi-Fi and that the app is up to date. If the issue persists, try resetting the switch and reconnecting it to the app.
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Does this device record power consumption? (ELEGRP Smart Dimmer Switch: DPR10, DPR30, DTR10, DTR30)
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Why do I need to set minimum brightness? (ELEGRP Smart Dimmer Switch: DPR10, DPR30, DTR10, DTR30)
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Can I use the Smart Dimmer Switch to control a motor-operated appliance? (ELEGRP Smart Dimmer Switch: DPR10, DPR30, DTR10, DTR30)
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Can the Smart Dimmer Switch be used with non-dimmable bulbs? (ELEGRP Smart Dimmer Switch: DPR10, DPR30, DTR10, DTR30)
